TERMS & CONDITIONS

Effective Date: 01 March 2026
Website: https://urbanswagat.com
Company Name: Urban Swagat

1. INTRODUCTION

Welcome to Urban Swagat (“Company”, “we”, “us”, “our”).

These Terms & Conditions govern your use of our website https://urbanswagat.com and all related services, features, products, and content.

By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please do not use this website.

2. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years old, OR

  • You are using the website under supervision of a legal guardian

  • You are legally capable of entering binding contracts

  • You will provide accurate and truthful information

We reserve the right to refuse service to anyone at our sole discretion.

3. ACCOUNT REGISTRATION

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate information

  • Keep login credentials confidential

  • Accept responsibility for activities under your account

  • Notify us immediately of unauthorized access

We may suspend or terminate accounts that:

  • Provide false information

  • Violate these Terms

  • Engage in fraudulent activity

4. PRODUCTS & SERVICES

Urban Swagat offers products listed on the website.

We reserve the right to:

  • Modify product descriptions

  • Change pricing without notice

  • Discontinue products at any time

  • Limit quantities per customer

Product images are for illustrative purposes only. Actual products may slightly vary due to lighting, screen resolution, or manufacturing variations.

5. PRICING & PAYMENT

All prices are displayed in applicable currency and may include or exclude taxes as specified.

We accept payments via:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Payment Gateways

  • Other methods listed at checkout

By placing an order, you:

  • Authorize us to charge your payment method

  • Confirm that payment information is valid

  • Agree to pay all applicable taxes and charges

We reserve the right to cancel orders if:

  • Payment fails

  • Fraud is suspected

  • Pricing errors occur

6. ORDER ACCEPTANCE & CANCELLATION

Your order becomes confirmed only after payment verification.

We may cancel orders due to:

  • Stock unavailability

  • Technical errors

  • Pricing mistakes

  • Fraud suspicion

If cancelled, you will receive a refund according to our Refund Policy.

7. SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier services

  • Customs

  • Natural disasters

  • Government restrictions

  • Incorrect shipping details provided by customer

Risk of loss transfers to the customer upon delivery.

8. RETURNS & REFUNDS

Returns and refunds are governed by our separate Refund Policy.

We reserve the right to:

  • Refuse returns that do not meet policy requirements

  • Inspect returned items before approving refunds

  • Deduct shipping fees where applicable

Refunds are processed through the original payment method.

9. USER CONDUCT

You agree NOT to:

  • Use the website for illegal purposes

  • Upload malicious code or viruses

  • Attempt unauthorized access

  • Harass other users

  • Copy or exploit website content

  • Use bots or automated scraping tools

Violation may result in account termination and legal action.

10. INTELLECTUAL PROPERTY RIGHTS

All content on urbanswagat.com including:

  • Logos

  • Brand name

  • Product images

  • Text

  • Graphics

  • Design

  • Layout

Is owned by or licensed to Urban Swagat and protected by copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Commercially exploit content

Without written permission.

11. USER-GENERATED CONTENT

If you submit:

  • Reviews

  • Comments

  • Feedback

  • Photos

You grant Urban Swagat a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content.

We reserve the right to remove inappropriate or offensive content.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Urban Swagat shall NOT be liable for:

  • Indirect damages

  • Loss of profits

  • Loss of data

  • Business interruption

  • Website downtime

  • Technical issues beyond our control

Total liability shall not exceed the amount paid by you for the product.

13. DISCLAIMER OF WARRANTIES

The website and products are provided "AS IS" and "AS AVAILABLE".

We do not guarantee:

  • Error-free operation

  • Uninterrupted service

  • Complete accuracy of information

Use of the website is at your own risk.

14. THIRD-PARTY LINKS

Our website may include links to third-party websites.

We are not responsible for:

  • Their content

  • Their policies

  • Their security practices

Access them at your own risk.

15. FORCE MAJEURE

We are not liable for failure to perform due to:

  • Natural disasters

  • War

  • Pandemic

  • Government restrictions

  • Strikes

  • Technical failures

16. INDEMNIFICATION

You agree to indemnify and hold Urban Swagat harmless from any claims, damages, or expenses arising from:

  • Violation of these Terms

  • Misuse of the website

  • Infringement of third-party rights

17. PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy.

18. TERMINATION

We may terminate or suspend access without notice if:

  • You breach these Terms

  • Fraud is suspected

  • Legal compliance requires it

19. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to exclusive jurisdiction of courts in India.

20. DISPUTE RESOLUTION

Before filing legal action, parties agree to attempt:

21. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Updated versions will be posted on this page with revised Effective Date.

Continued use of the website constitutes acceptance of updated Terms.

22. SEVERABILITY

If any provision is found invalid, the remaining provisions remain enforceable.

23. CONTACT INFORMATION

For questions regarding these Terms:

Urban Swagat
🌐 https://urbanswagat.com
📧 support@urbanswagat.com